Expand San Francisco 2027
A multi-track summit on customer success, personalization and customer experience.
Moscone Center
- Dates
- January 20–21, 2027
- Venue
- Moscone Center
- Organizer
- CMSWire
TL;DR
- Expand San Francisco 2027 is scheduled for January 20–21 at Moscone Center.
- The program focuses on customer success, customer experience and personalization, with sessions and discussions on transformation and operational excellence.
- The published audience includes chief customer officers, customer success leaders, customer experience professionals and customer care directors.
Who you'll find in the room
Chief Customer Officers (CCOs)
Chief Customer Officers (CCOs)
Customer Success Leaders
Customer Success Leaders
Customer Experience Professionals
Customer Experience Professionals
Customer Care Directors
Customer Care Directors
Venue & travel
Venue
Moscone CenterQuestions people ask
5 answeredIt runs January 20–21, 2027.
The event is held at Moscone Center.
The published audience includes chief customer officers, customer success leaders, customer experience professionals and customer care directors.
Practitioners outside customer success, or those wanting a large vendor showcase, will get less, as it is an executive-oriented summit of Bay Area customer experience peers organised by CMSWire.
Customer success and tech professionals in San Francisco usually wear smart casual, such as chinos, button-downs or blazers, with a layer for cool January weather.
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