Customer Success Summit 2026
A summit on customer success strategy, including revenue growth, analytics, automation, and customer relationships.
Sheraton Grand Chicago Riverwalk
- Date
- November 18, 2026
- Venue
- Sheraton Grand Chicago Riverwalk
- City
- Chicago
TL;DR
- Customer Success Summit 2026 is scheduled for November 18 at Sheraton Grand Chicago Riverwalk in Chicago.
- Its stated program focus includes customer success revenue growth, predictive analytics, automation, and retention.
- The organizer identifies senior management, customer success leaders, and customer success professionals as its audience.
Who you'll find in the room
Senior management
The organizer lists senior management among the intended attendees.
Customer success leaders
The audience listing includes customer success leaders.
Customer success professionals
Customer success professionals are also named in the audience listing.
Featured speakers
15 listedRandall Hulme
Director of Customer Success
Anel Kurtovic
Strategic Account Director
Craig Kaplan
Customer Success Director
Cameron Hector
Director of Customer Success, Product Adoption
Kurt Haberkamp
Global Head of Customer Success
Kayla Kurtz-Plutko
Director, Customer Success
Marty Kausas
Co-Founder & CEO
Steve Sandison
Director of Customer Success - Finance & Insurance Vertical
Lynn Pietryga
VP of Customer Success
Lauren Mimms
Senior Director of Client Success
Kylee Ambri
Client Success Director
Asid Rafiq
Vice President of Customer Success
Emily Clements
Vice President of Customer Success
John Johnson
Vice President, Revenue and Success
Phil Knight
Director of Client Success
Venue & travel
Venue
Sheraton Grand Chicago RiverwalkGetting there
The venue is in Chicago.
Questions people ask
4 answeredCustomer Success Summit 2026 starts on November 18, 2026.
It takes place at Sheraton Grand Chicago Riverwalk in Chicago.
The organizer lists senior management, customer success leaders, and customer success professionals as attendees.
Chicago in mid-November is cold, so a warm coat is useful for the walk along the river near the hotel.
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