Customer Experience & Contact Center Forum 2026
Customer Experience & Contact Center Forum is a multi-day experience combining panel discussions, breakout sessions, business meetings, and downtime opportunities.
The Woodlands Resort, Houston, TX
- Dates
- October 4–6, 2026
- Venue
- The Woodlands Resort, Houston, TX
Who you'll find in the room
Customer experience and contact center executives
Customer experience and contact center executives are the stated audience.
Featured speakers
13 listedChad Anderson
Head of Customer Care and Roadside Operations · Mercedes-Benz USA
Michael Aronowitz
Senior Vice President, Revenue Growth · VXI Global Solutions, LLC
Lindie Busse
Senior Director, Planning & Delivery, Field & Client Service · Northwestern Mutual
Spencer Cannon
Vice President of Growth · Buwelo
Janice Finder
Executive Director, Patient Experience Clinical Services - askMDAnderson · University of Texas MD Anderson Cancer Center
Adam Levin
Founder & CEO · Reddy
Catheryn Li
CEO · Simple AI
Vivian Phillips Husband
Vice President, Customer Experience & Shared Services · Blue Shield of California
Cheryl Smith
Director, Global Customer Service · Eastman Chemical Company
Ryan Smith
Director, Solutions Consulting · Zendesk
Tim Tarantello
Managing Director, Orkin Customer Contact Centers · Orkin, LLC
Ana Torres
Director, Contact Center Technology & CX · American Airlines
Eric Williamson
Chief Marketing Officer · CallMiner
Partners on record
6 listedVenue & travel
Venue
The Woodlands Resort,Questions people ask
5 answeredCustomer Experience & Contact Center Forum 2026 runs October 4–6, 2026.
Customer Experience & Contact Center Forum 2026 is held at The Woodlands Resort in Houston, TX.
Customer experience and contact center executives attend.
It may be worth attending when your goals include learning from peers, comparing operating practices, or meeting potential partners.
Most business events suit smart casual or business casual clothing. Prioritize comfort and bring a more formal option for scheduled meetings. The organizer does not publish a dress code.
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